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I suggest you ...

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  1. Having a problem with the app

    Hey,
    First of all I want to say thank you for the usefull app.
    Im working at a school (with autistic children) and using the app with them is amazying.
    Recently the same problem keeps hapening on a lot of devices (student's privets devices). The app keeps crashing whenever we open it. It started recently, and most of the times we cant use it at all.
    The same things happened on ipad 4, 5 or ipad air and on the latest version of ios. It happened after we update the app.
    Again thank you very much,
    We are looking forward…

    1 vote
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      Hi There,

      Thank you for reaching out. It’s wonderful to hear how you are using TinyTap with your students. This issue sounds frustrating. Is this issue happening when you are launching an app or trying to play a specific lesson? It would help our product team better understand the issue if you could send a video of what you see and messages that appear when the issue occurs to tinytap@tinytap.it.

      We look forward to resolving this quickly.

      Thanks,
      The TinyTap Team

    • 3 votes
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      • 1 vote
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          Hi There,

          Thanks for reaching out. This is a great point! We are currently working on adapting our site for our global market. Adapting the currency is something we are actively looking into.

          The global community is enriches the TinyTap community, and ensuring members who create in over 30 languages have the information they need is important to us. Thank you for your suggestion.

          Thanks,
          The TinyTap Team

        • singular and Plural

          how to form plural nouns

          1 vote
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          • please how do I get your page to stop pooping up

            this keeps popping up.
            I don't play games let alone create them!

            7 votes
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              Thanks for reaching out. This sounds frustrating. Is the TinyTap app installed on your phone? If not, perhaps you have an app published by TinyTap installed (see this list: https://play.google.com/store/search?q=tinytap&hl=en)?

              Please uninstall all TinyTap apps and download the latest versions.

              If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

              Looking forward to resolving this ASAP.

            • 1 vote
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              • Game working well not longer working

                I created a game which working really well and now I I'm no longer able to use it. Every slides are blank ! What's the problem ? The game is named : eccb
                Is there somebody experienced the same issue ?

                1 vote
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                  Hi Marie-Claude,

                  Thanks for reaching out. We can see that the activity works well, with sounds and all pages, on mobile and that it is not currently working on desktop. Our product team is working on fixing this.

                  Looking forward to resolving this quickly.

                  Thanks,
                  The TinyTap Team

                • Coisa legal

                  Hhzhha

                  1 vote
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                  • 1 vote
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                      Hi Fred,

                      Thanks for reaching out. Please make sure the mute button on the left side of your device is not pushed on. If the tab is pushed on the sound will not work, even if you have updated the sound in your settings.

                      If this doesn’t help please reach out to us at support@tinytap.it

                      Thanks,
                      The TinyTap Team

                    • 4 votes
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                        Hi There,

                        Thanks for reaching out. Is it possible there is an extra space after your username or email when you attempt to sign in? Please try to login again and let us know if this does not help.

                        Cheers,
                        The TinyTap Team

                      • Help please!

                        Hi there! Is there a way set the font size and color as I create a new game, instead of selecting size, font and color on each page?

                        1 vote
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                          Hi there,

                          Thanks for reaching out. Font size and color can only be updating in the text box.

                          Thank you for reaching out with this suggestion. Feedback from our community helps us improve the experience for creators and players.

                          Thanks,
                          The TinyTap Team

                        • Links to HoW to VIDEOS

                          I would like to have ready access to training/tutorial videos on how to set up groups, share games with members, track results etc

                          2 votes
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                          • 3 votes
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                              Hi There,

                              Thanks for reaching out. This sounds frustrating. It would be helpful if you could let us know more about the issue.

                              What device and version are you using?

                              When you are creating an activity in the Activity Creator you should be able to download images by pressing on the magnifying glass. Are you able to download images from the “all”, “transparent” and “animated” tabs here?

                              We look forward to getting this resolved.

                              Cheers,
                              The TinyTap Team

                            • 1 vote
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                                1 comment  ·  Admin →

                                Thanks for reaching out. It sounds like you may be having an issue with an error message popping up on your browser?

                                Have you checked if you have any of the apps on this list installed on your phone? https://play.google.com/store/search?q=tinytap&hl=en

                                Please uninstall all TinyTap apps and download the latest versions.

                                If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

                                Looking forward to resolving this ASAP.

                                Sincerely,
                                The TinyTap Team

                              • Stop This Popping Up!!

                                I'm sick of your pop ups!

                                8 votes
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                                  Thanks for reaching out. This sounds frustrating. Is TinyTap installed on your phone? Or perhaps you have an app published by TinyTap installed? If so, please uninstall it and download the latest version.

                                  Or maybe a different profile associated with your device has TinyTap (or a different TinyTap app) installed?

                                  If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups. You can reply here or send it directly to support@tinytap.it

                                  Looking forward to resolving this ASAP,
                                  The TinyTap Team

                                • let me know how can I make my game private.

                                  I created a game, and signed up a pro account to make it private, but I still can see it in public, I mean, when I signed in with a different account, search the game online, I can still find it, and played it. It is not private at all. Let me know how Can I make it as private. I only want to share it my my students.

                                  1 vote
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                                  • Cost!?!?

                                    I purchased the app at the monthly cost of $4.99, after this I began choosing games for my granddaughter. I saw no indication of extra cost for games yet I then came across the "free" games! I am very upset about this! If I was misled about the cost and I am being charged for the games I do not want the app and I do not approve of the deceptive tactics!

                                    1 vote
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                                    • This is virus

                                      Please how can I get rid of this headache it's pup up alone whenever I open browser

                                      1 vote
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                                      • Wrong answer visual prompt

                                        Through a web browser, is there a visual way to indicate when I student responds incorrectly? On an iPad, the screen sort of "shakes" to indicate a wrong answer, but there is only and auditory cue through a browser. My students are deaf, so auditory cues aren't beneficial. Maybe a red X in a corner or something like that? Thanks!

                                        1 vote
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                                          Hi,

                                          Thanks for reaching out.

                                          This is a great idea. Our developers are looking into it and will hopefully get it soon.

                                          Sincerely,
                                          The TinyTap Team

                                        • compound word

                                          it is two words if you put them together it will make a new word

                                          1 vote
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