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  1. Stop it

    Stop showing up and popping up on people's phones who don't even know what you are. Fix that! It's extremely frustrating

    1 vote
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      Hi there,

      Thanks for reaching out. This sounds frustrating. Perhaps you have an app published by TinyTap installed on your phone – see this list: https://play.google.com/store/search?q=tinytap&hl=en

      Please uninstall all TinyTap apps and download the latest versions.

      If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

      Looking forward to resolving this ASAP.

      Thanks,
      The TinyTap Team

    • Android mobile: can't save slide with inserted image

      Hello,

      I am on Android mobile. I have difficulties inserting images in a slide. When I can insert the image, I cannot move forward to add an activity to the slide or save the slide. When I try to do this I go back to the slide overview menu and lose the slide I was working on.

      5 votes
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        1 comment  ·  Admin →

        Hi There,

        Thanks for reaching out and making us aware of this issue. We will be releasing a new version of TinyTap for Android shortly and are working on resolving these issues. The following information will help us fix this for the coming version:

        What mobile device are you using?
        Which Android operating system is installed on the device? ’
        Which version of TinyTap do you have installed on your device?

        Thank you for your patience. This will help us improve the Android platform.

        Cheers,
        The TinyTap Team

      • 1 vote
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          Hi There,

          Thanks for reaching out. Please email our team at tinytap@tinytap.it with the email address of the account you would like to close and we would be happy to assist you.

          Thank you,
          The TinyTap Team

        • 1 vote
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            Hi There,

            Thanks for reaching out. We apologize for the inconvenience. We are currently experiencing issues with opening and playing games with the TinyTap Android app. This will be fixed today.

            In the meantime, you can play activities on desktop and using the iPhone or iPad apps.

            Thank you for your patience.
            The TinyTap Team

          • Europe

            Europe and volunteers

            1 vote
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              Hi There,

              Thanks for reaching out. This is a great suggestion. Are you looking to attend a workshop or to run a workshop yourself? Please get in touch with us at tinytap@tinytap.it so we can organize a webinar or presentation with you.

              Thanks,
              The TinyTap Team

            • مفعول به

              مفعول به لغتي رابع

              1 vote
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                Hi There,

                Thanks for reaching out. The following information will help our team better understand the issue:

                What message are you seeing
                What device are you using?
                What version of TinyTap do you have on your device?

                Please send more information to tinytap@tinytap.it.

                Thanks,
                The TInyTap Team

              • Mohammed

                Qwertyuiop

                3 votes
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                • 1 vote
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                    Hi There,

                    Thanks for reaching out. You can add video to slides when editing and creating activities on your iPad and Android devices. Editing and creating activities is not possible on an iPhone. However you are able to play all activities on an iPhone.

                    Thanks,
                    The TinyTap Team

                  • The child can record their reponses

                    And play them back so they can hear their responses.

                    1 vote
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                      Hi There,

                      Thank you for reaching out. We will actually be releasing a voice-based tool shortly. This will allow students to work on reading, spelling and dictation activities by answering through speaking.

                      We will consider the playback option for future features. Thank you again for your feedback!

                      Thanks,
                      The TinyTap Team

                    • Jugar el juego ganar personaje

                      en separación la app

                      1 vote
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                        Hi There,

                        Thanks for your feedback. We always love to hear from our community – it helps us ensure we have the features you need. If you have any suggestions please reach out to tinytap@tinytap.it.

                        Thanks,
                        The TinyTap Team

                      • Jugar el juego ganar personaje

                        Si. Porque. Me gusta este. Juegos

                        1 vote
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                        • 1 vote
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                            Hi There,

                            Thanks for reaching out. We are currently having issues with our webplayer, which our team is working to resolve. Thank you for your patience.

                            Thanks,
                            The TInyTap Team

                          • Help can't log in

                            I can't log in even i've put the right information.

                            5 votes
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                              Hi There,

                              Thanks for reaching out. The issue we were experiencing with logins on the website has been resolved. You may now sign in on web and mobile. Thank you for your patience!

                              Our sincere apologies for the inconvenience.

                              The TinyTap Team

                            • البرنامج رائع جداً ومذهل

                              نتمنى له مزيدا من التطور فنحن بحاجة ماسة لمثل هذا التطبيق وأرى أنه جميل ومذهل

                              3 votes
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                                Hi There,

                                Thank you for reaching out. We are thrilled you are using and enjoy TinyTap. Our team would love your feedback on the features you need and how to make TinyTap even better for you. Please reach out to us at tinytap@tinytap.it with ideas. Looking forward to hearing from you.

                                Thanks,
                                The TinyTap Team

                              • 1 vote
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                                • Get off my device

                                  Your page keeps popping up. Very annoying. Leave

                                  1 vote
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                                  • stop randomly popping up on my phone

                                    I find it very annoying that while I am typing a message or reading or doing anything this site pops up over everything. Please make it stop thanks

                                    1 vote
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                                      Ho There,

                                      Thanks for reaching out. This sounds frustrating. Perhaps you have an app published by TinyTap installed on your phone – see this list: https://play.google.com/store/search?q=tinytap&hl=en

                                      Please uninstall all TinyTap apps and download the latest versions.

                                      If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

                                      Looking forward to resolving this ASAP.

                                      Sincerely,
                                      The TinyTap Team

                                    • 1 vote
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                                      • Having a problem with the app

                                        Hey,
                                        First of all I want to say thank you for the usefull app.
                                        Im working at a school (with autistic children) and using the app with them is amazying.
                                        Recently the same problem keeps hapening on a lot of devices (student's privets devices). The app keeps crashing whenever we open it. It started recently, and most of the times we cant use it at all.
                                        The same things happened on ipad 4, 5 or ipad air and on the latest version of ios. It happened after we update the app.
                                        Again thank you very much,
                                        We are looking forward…

                                        1 vote
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                                          Hi There,

                                          Thank you for reaching out. It’s wonderful to hear how you are using TinyTap with your students. This issue sounds frustrating. Is this issue happening when you are launching an app or trying to play a specific lesson? It would help our product team better understand the issue if you could send a video of what you see and messages that appear when the issue occurs to tinytap@tinytap.it.

                                          We look forward to resolving this quickly.

                                          Thanks,
                                          The TinyTap Team

                                        • 3 votes
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