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  1. Make it easier to update things like email preferences

    I can't find any settings that allows me to make a change to my email. Any ideas?

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    • 1 vote
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        Hi There,

        Thanks for reaching out. At the moment games are organized in chronological order, and it is not possible to organize games based on alphabetic order.

        However, if you would like to group games and created structured lesson plans, we encourage you to create courses or playlists: http://blog.tinytap.it/2016/10/tinytap-courses/

        Thank you,
        The TinyTap Team

      • Latest Tiny Tap update is not saving uploaded pictures

        I have an iPad with a IOS 10.2.1. Since I updated Tiny Tap

        I am not able to create

        I make background, search an add photos from the search, push the save button, And it has all disappeared,
        Even on previously saved pages I am unable to save new pictures to them.

        It was saving until the new update....

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          Hi There,

          Thanks for reaching out. We apologies for the frustrations. Our team is working on resolving this ASAP.

          Thanks,
          The TinyTap Team

        • I can't put images from internet

          Hi,

          I have updated Tiny Tap. Now I search an image with Tiny Tap, I choose one from Internet and put on the page. Then I click on "save" and the image has disappeared and the page is empty.

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          • בירור

            היי, לא מצאתי איפה ליצור קשר בעניין בעיה שנתקלתי בה אז אני כותבת פה.
            יצרתי משחקים בטייניטאפ באייפד שלי תחת הפרופיל שלי ומשום מה כאשר אני מנסה להוריד אותם לטלפון שלי תחת אותו הפרופיל הם נעולים ומבקשים ממני עצמי לקנות pro.
            שני דברים, ממתי המשחקים שאני יוצרת דורשי תשלום מאנשים?
            ולמה אני צריכה להית "פרו" כדי להוריד אותם?
            תודה

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              Hi There,

              Thanks for reaching out. Your games were updated to Pro when our team recently updated the most popular games by trusted teachers. TinyTap creators share 50% of TinyTap’s revenue. You can learn more about selling on TinyTap here: https://www.tinytap.it/sellers/

              When you sell on TinyTap you can access all your own games. If this is not the issue, please reach out to support@TinyTap.it with the names of the lessons you can not access.

              Of course, if you would not like your games to be paid games, please let our team know and we will update them to free.

              Thanks,
              The TinyTap Team

            • Help me get rit of this popup

              Please help me! This page pop's up on my phone constantly and i am sick of it!

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                Hi There,

                Thanks for reaching out.

                This sounds frustrating. Perhaps you have an app published by TinyTap installed on your phone – see this list: https://play.google.com/store/search?q=tinytap&hl=en

                Please uninstall all TinyTap apps and download the latest versions.

                If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

                Looking forward to resolving this ASAP.

                Thank you,
                The TinyTap Team

              • Broaden the range of acceptable voice input

                Voice input is good, but hard for students. I understand it is a tough balance between correct pronunciation and accepting a wide enough range so as not to frustrate language learners. Thus far I think it is skewed toward the frustrating end.

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                  Hi There,

                  Thank you for reaching out. This is new feedback to us and we would love to understand more about the issues you are having with range. We would appreciate if you reached out to support@tinytap,it with details. Thank you for your feedback!

                  The TInyTap Team

                • No more authentication for oAuth Users

                  Do not ask people to confirm email address after login using Gmail or Facebook.

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                    Hi There,

                    Thank you for reaching out. We realize this authenticating step can be confusing, however it is necessary to ensure TinyTap community members can login if they forget their password, and also useful for receiving notifications of activity updates and new features.

                    Thanks,
                    The TinyTap Team

                  • Cant add images

                    Cant add imagesWhy cant i add images? I have an ipad updated ios 10.1 system and it will not let me put Any images in says too many layers.

                    6 votes
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                      Hi again,

                      Sorry to hear that you’re experiencing technical difficulties. Can you send us a few more details?

                      - What device are you working on? - What OS is installed? - Have you updated to the most recent version of TinyTap?

                      - Does it happean with all photos? only photos took by this device?

                      Please send it to: support@tinytap.it

                      Sincerely,
                      The TinyTap Team


                      Hi There,

                      We support adding up to 10 layers to each slide.
                      But if you want you can just “Stick” photos to the background and add more photos

                      After arranging a given image on your slide, double tap on it and choose “Stick” to make it a part of the background instead of one of your 10 layers. This will allow you to add more images and you won’t need to take a screen shot after adding 10 images.

                      Important notes:
                      1. After sticking an image, you…

                    • Problem with activities

                      Hi, have done an activity and my colleagues can't download it because it appears like for Premium but I don't wanna sell my activities. What is happening? Have you changed the terms of use?

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                        Hi There,

                        Thanks for reaching out. Many of our most popular games were updated to Pro games. Please reach out to our team at support@tinytap.it to request to update your game so it is free.

                        Thank you,
                        The TinyTap Team

                      • Pop up

                        How do I remove your pop up that keeps randomly appearing on my phone. Please let me know

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                          Hi There.

                          Thanks for reaching out. This sounds frustrating. Perhaps you have an app published by TinyTap installed on your phone – see this list: https://play.google.com/store/search?q=tinytap&hl=en

                          Please uninstall all TinyTap apps and download the latest versions.

                          If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

                          Looking forward to resolving this ASAP.

                          Sincerely,
                          The TinyTap Team

                        • Minimize log ins

                          Too many request for log in yet still not opening

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                            Hi There,

                            Thanks for reaching out. This sounds frustrating. We suggest requesting a new password. You can do this by selecting the forgot password link on the login page. If you continue experiencing issues please email support@tinytap.it.

                            We look forward to resolving this ASAP.

                            Thanks,
                            The TinyTap Team

                          • Add a 'forgotten password' to join page

                            I had app on phone, but forgotten password. Now wanting to use app on iPad. Thank you so much for your help

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                            • Delete

                              How do I get this app off my phone? It keeps popping up all the time even when I'm on the phone. Very irritating. It does not appear on my app list.

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                                Hi There,

                                Thanks for reaching out. This sounds frustrating. Perhaps you have an app published by TinyTap installed on your phone – see this list: https://play.google.com/store/search?q=tinytap&hl=en

                                Please uninstall all TinyTap apps and download the latest versions.

                                If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

                                Looking forward to resolving this ASAP.

                                Sincerely,
                                The TinyTap Team

                              • Remove me from your list

                                I'm tired of getting your message

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                                  Hi There,

                                  Thanks for reaching out. This sounds frustrating. Perhaps you have an app published by TinyTap installed on your phone – see this list: https://play.google.com/store/search?q=tinytap&hl=en

                                  Please uninstall all TinyTap apps and download the latest versions.

                                  If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

                                  Looking forward to resolving this ASAP.

                                  Sincerely,
                                  The TinyTap Team

                                • Remove me from your list

                                  https://www.tinytap.it/site/500/
                                  Stop this from appearing on my phone!

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                                  • ¿Como puedo subir mi foto al perfil? ¿Porqué no veo las actividades que creo con la tablet en mi app movil?

                                    He intentado encontrar la manera de cambiar mi foto de perfil pero no encuentro la forma.
                                    Después de crear una actividad con la tablet he intentado compartirla pero no me ha dejado, me ha dado un error, no se porque.
                                    Y no entiendo porqué siendo el mismo usuario en la tableta y en el movil no se ven las mismas cosas, las mismas actividades.

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                                      Hi There,

                                      Thanks for reaching out and using TinyTap. To update your profile picture, click on your profile in the app and you will be taken to your profile page. You are able to select a new picture by clicking on your current picture.

                                      The content you see will only look different on the feed tab of the app in each device, as it shows the games you have downloaded to each advice. You can find the games you have created by clicking on your profile.

                                      Thanks,
                                      The TinyTap Team

                                    • Pls help me

                                      The website won't stop appearing kn my tablet and it's annoying!!! Pls do something! Thank you

                                      4 votes
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                                        Hi there,

                                        Thanks for reaching out. This sounds frustrating. Perhaps you have an app published by TinyTap installed on your phone – see this list: https://play.google.com/store/search?q=tinytap&hl=en

                                        Please uninstall all TinyTap apps and download the latest versions.

                                        If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

                                        Looking forward to resolving this ASAP.

                                        Sincerely,
                                        The TinyTap Team

                                      • Fix your website

                                        My kids love to your games but we can't use them anymore. Your website just likes to pop up over 100 times a day. The latest URL is http://www.tinytap.it/cgi-bin/ipdiags.ha
                                        I have already uninstalled all the games from your site and it still does it. I know my kids miss being able to build the helicopter and the Noah's ark game.

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                                          Hi There,

                                          Thanks for reaching out. We apologize for this frustration. Our team is working on resolving this issue, and hope to have the solution ASAP.

                                          Is it possible you have any TinyTap apps downloaded on a second profile on your device, for example a Guest Profile? Please reach out to support@tinytap.it so we can resolve this issue quickly.

                                          Thanks,
                                          The TinyTap Team

                                        • 1 vote
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                                            Hi There,

                                            Thanks for reaching out. Players are being prompted to subscribe to TinyTap Pro before playing your activities because TinyTap automatically categorized the most popular featured games (your included, it seems) as “premium.” Of course, as the game’s creator, you can restore any of your games to be free to the public. Let us know that name of the game/s you wish to restore as “free” and we will manually make the change. You can reach our team at tinytap@tinytap.it

                                            Thanks,
                                            The TinyTap Team

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