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  1. Issue with bottom tool

    Hidden, i tried tt on ipad and works flawlessly, but when i start creating my activity on Android the bottom parte doesn t show up, so i m not able to add items http://imgur.com/a/tV6av

    4 votes
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      Hi There,

      Thanks for reaching out. This certainly sounds frustrating. Which device are you using, and which version of TinyTap is on your device? This will help our team better understand the issue.

      Looking forward to resolving this quickly.

      Thanks,
      The TinyTap Team

    • French translation

      French translation of number categorie is " nombre, dénombrement et numération" or simply " nombre et numération" but not "numero"

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        Hi There,

        Thanks so much for letting us know about this. We have updated the information on our website.

        Thank you!
        Karin and the TinyTap Team

      • Cancel the app

        I downloaded this app but I saw is automatically renewed and is an payed app , if I log out and delete I don't need to pay nothing and is automatically deleted ?

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        • Better navigation

          Make this app easier to navigate!!!! We have been charged 2 months now while we are still trying to figure out how we cancel the subscription... nothing is useful!!!

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            Hi There,

            Thanks for reaching out and trying TinyTap Pro. You can update and cancel your subscription through your Apple ID. Please find detailed instructions here: https://support.apple.com/en-il/HT202039

            Please note, you can still create and play thousands of activities on the TinyTap Market for free.

            Thanks,
            The TinyTap Team

          • QR codes

            How do students scan the QR codes on their iPads. I can generate the QR codes on the computer but I see no way to can them.

            4 votes
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              Hi Bruce,

              Thanks for reaching out. You are correct – it is still not possible to scan in with QR codes. We are working with Apple at the moment to release the feature and are excited for it to be available soon.

              Thanks!
              The TinyTap Team

            • Hi

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              • Can't open the app anymore

                Since last update I can't open the app anymore. I'm wondering if I should uninstall an reinstall it, but I am worried I will loose my activities if I do that...

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                  Hi There,

                  Thank you for your patience. We apologies for any frustrations caused by this bug.

                  We’re happy to share an updated version of TinyTap is available in the App Store. Please update the version on your device, and let us know if you are experiencing any issues.

                  Thank you again!
                  Karin

                  TInyTap

                • Make et easy to stop the payment

                  Plz help me stop this payment AS it is ny son how made it and he is only 7

                  1 vote
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                    Hi There,

                    Thanks for reaching out and trying TinyTap Pro.

                    You can update and cancel your subscription through your Apple ID. Please find detailed instructions here: https://support.apple.com/en-il/HT202039

                    Please note, you can still create and playing thousands of activities on the TinyTap Market for free.

                    Thanks!
                    The TinyTap Team

                  • Live Chat

                    Please consider making a "live chat" option for troubleshooting issues with the site or app. I find it hard to find answers to simple questions on your "blog" section of the website, and it is time consuming to email a question. I am a Pro customer as of last night, and am having a hard time Downloading anything to appear under my "Play" tab.

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                    • 1 vote
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                        Hi There,

                        Thanks for reaching out and trying TinyTap Pro!
                        You can update and cancel your subscription through your Apple ID. Please find detailed instructions here: https://support.apple.com/en-il/HT202039

                        Please note, you can still create and playing thousand activities on the TinyTap Market for free.

                        Thanks,
                        The TinyTap Team

                      • My app will NOT open

                        My app will NOT open I want to upgrade to Pro, but not if my app won't even open!

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                          Hi Kylee,

                          Thanks for reaching out. We are sorry for the frustration.

                          We were experiencing an issue with the previous version of TinyTap, which was crashing for some people. We’re happy to share this has been fixed! Please update to the latest version of TinyTap.

                          Thanks!
                          Karin

                          Tinytap

                        • Help again

                          Hi again
                          This still pop's up several times a day
                          https://www.tinytap.it/site/500/
                          I can't get it to go away, and it is very annoying.
                          Please help

                          1 vote
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                          • Check the samsung Galaxy Tab A version

                            Hi! I've been promoting the use (and the purchase) of Tiny Tap in my school, but there seems to be a bug on the tablets that we have, so we haven't decided yet.

                            When the teachers try to create a Tiny tap, the options for the images dissapear, once they inserted one or more images and try to adjust the sizes, the images bar on the left side dissapears and they are left with only a blank page, which makes it really frustrating because they can't add more pictures.

                            I have an iOs tablet and it runs perfectly, because it…

                            1 vote
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                              1 comment  ·  Admin →

                              Hi There,

                              Thank you for this insightful feedback. Our team recognizes that the create and play experiences are not the same on Android as on iOS, and we have a team dedicated to fixing this.

                              Would it be possible for you to send screenshots of the issues you see when creating, as well as the names of games students are playing to support@tinytap.it?

                              This will help our team better understand the issues, so we are able to fix them.

                              Thanks,
                              The TinyTap Team

                            • 1 vote
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                                Hi There,

                                Thanks for reaching out. We are sorry to hear you are experiencing issues. The following information will help our team to better understand the issue:
                                -Which device are you using and what operating system is installed?
                                - Which version of TinyTap are you using?
                                -What message do you see when you cannot download the app?

                                Wee look forward to resolving this quickly.

                                Thanks,
                                The TinyTap Team

                              • Hi. I can't find pictures on the option "find pictures on web". How I fix it?

                                Hi. I can't find pictures on the option "find pictures on web". How I fix it?

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                                  Hi There.

                                  Thanks for reaching out. It seems like you are using a previous version of TinyTap. We have updated image search to include additional features, such as royalty free images, clip art, and more. Please update to the latest version, and reach out if you are still having issues.

                                  Thanks!
                                  Karin

                                  TinyTap

                                • Please when I use TinyTap now the backgrounds and the slides disapear. I don't know why?

                                  please when I open the tiny tap ,all my work disappeared. Moreover ,the app itself is not opening. So upset about that! How can I restore my work.

                                  3 votes
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                                    Hi There,

                                    Thank you for reaching out. This certainly sounds frustrating. Can you please send a screenshot of the issue when you are creating to tinytap@tinytap.it

                                    Looking forward to fixing this quickly.

                                    Thanks,
                                    The TinyTap Team

                                  • 1 vote
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                                    • Problema iPhone

                                      Con la última actualización de Tiny Tap (3.0.9) para iPhone no es posible acceder a los juegos y se cierra de forma inesperada. Les agradecería lo solucionen a la mayor brevedad posible.

                                      Saludos.

                                      1 vote
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                                        Hi Esther,

                                        Thank you for your patience. We apologies for any frustrations caused by this bug.

                                        We’re happy to share an updated version of TinyTap is available in the App Store. Please update the version on your device, and let us know if you are experiencing any issues.

                                        Thank you again!
                                        The TinyTap Team

                                      • Error en la bandera de Cataluña

                                        A la hora de categorizar el juego en el selector de idiomas la bandera de Cataluña no es correcta, si es posible modifiquenla. Gracias

                                        3 votes
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                                          Hi There,

                                          Thank you for reaching out. Our team will look into this and update the flag.

                                          Thanks!
                                          The TInyTap Team

                                        • Make a dutch version of "welcome to TinyTap"... I tried to make a voice-over, but the movieparts couldn't change.

                                          I'm going to give a TinyTap workshop for collegaes. I was looking for some instruction-videos and couldn't find it, so I tried to make a Dutch Voice over. This won't work because I can't change the videos...

                                          It would make it easier for Dutch teachers to learn how to work with TinyTap...

                                          1 vote
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                                            Hi There,

                                            We’re thrilled to hear how you are using TinyTap. And thank you for sharing with your colleagues!

                                            We would love to create a welcome game in dutch, and are slowly working to translate our resources to as many languages as possible. We currently don’t have anyone on our team who speaks dutch. That being said, if you have the time to work with our team to tape a voice recording, we would be thrilled! Our team would be able to edit the voice recording to the videos.

                                            Please reach out to tinytap@tinytap.it if this is something you would be interested in. We truly appreciate your feedback!

                                            Thank you!

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