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I suggest you ...

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  1. Do not force the next game

    As a teacher, I do not have the option to use this as an assessment because it forces them into the next game before I can see their score. If there was a button that the user could press when they are ready to move on instead of the countdown that would be fantastic.

    2 votes
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      Hi Christina,

      Thanks for reaching out; your feedback is super important.

      If you want to view all of your students’ scores (plus see how they score in relation to one another, where exactly they need help, and how they progress over time), we urge you to try out TinyTap Insights (www.tinytap.it/insights). Full tutorial here (http://blog.tinytap.it/2015/05/tinytap-insights/).

      TinyTap just created the “Test Mode” option, which allows students to play a designated selection of games in a particular order (and nothing extra). It’s currently under Apple review and should be available within the coming week. In the meantime, turning off Smart Play is a good place to start (https://vine.co/v/eUH7ADrAzrl).

      For any additional questions or comments, feel free to contact our Education Partnerships Director Mara (mara@tinytap.it).

      Regards,
      The TinyTap Team

    • 1 vote
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        Sorry to hear your students are experiencing technical difficulties.

        Please provide us with the following details to help us identify and fix the problem:
        – On what device are your students working?
        – What OS is running on the device?
        – What version of TinyTap is installed on the device?
        – Are all of the devices connected to stable internet? Have you tried restarting the router or connecting to a different wifi network?
        – Are your students logged in under their sub-accounts?
        – Are the problematic games already downloaded to their device?
        – From what screen are your students trying to open the games (as a downloaded game in the “Play” tab, as an assigned game in the “Feed” tab, as a random game in the Market)?
        – Can the students who are experiencing difficulties open some games but not others?
        – Can the problematic games be opened by some

      • 2 votes
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          Hi Cara,

          Thanks for reaching out. Our web engine is Bing – it works with a strict parental gate which they’re constantly improving.

          Note that in the meantime it would dramatically enhance the safety of the search to write the word “cartoon” or “drawing” next to the name of the object (e.g. instead of “girls", search for “girls cartoon,” etc.)

        • 1 vote
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            Hi there,

            Thanks for reaching out.

            To ask questions, you probably want to use the “Ask a question” engine rather than the “Soundboard” engine. You can ask multiple questions per page, and it won’t reveal the correct answer until a few failed tries. See here: https://vine.co/v/eewgtLh2W5P

            Does this help?

            Regards,
            The TinyTap Team

          • When creating groups in insights...it would be nice to be able to assign colors to each group ourselves.

            Especially when dealing with large numbers of students as we do ... I have 600 students. It would be helpful to give subgroups a specific color or icon to help with organizing and finding each group or sub group.

            1 vote
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              Hi there,

              Thanks for this terrific suggestion. It is always helpful to hear what features and capabilities our users want and need.

              Our development team has taken note and plans to roll this out in the coming months. Stay tuned!

              Cheers,
              The TinyTap Team

            • The are you sure question is not shown

              I can't find the "are you sure" question or what I think it's, after I add a voice or anything related to the slide the background gets kinda dark with no options. There's invisible options , so I press on the screen multiple times till I find it.

              3 votes
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                Hi there,

                Thanks for reaching out. Can you explain the question again?

                When you create a slide with the “Ask A Question” activity, you record the question, and trace the hotspot for the correct answer. This means that the screen is divided into only two options: correct and incorrect. There are no invisible options and no opportunities to ask “are you sure.” After tapping an incorrect part of the screen a number of times, TinyTap will give you a hint and highlight the correct part of the screen.

                You do, however, have the option to record feedback for correct and incorrect answers (e.g. “Nope, try again” and “Great job!”). See here: https://vine.co/v/MxUaMdexHzd

                Does this help shed some light on your issue?

                Regards,
                The TinyTap Team

              • Subscription

                I am a language teacher over 600 primary students, so the subscription - while I would love to have this kind of versatility as the students love to play tiny tap - my school could not afford this. Is it possible to have special bullk deals for large numbers of students?

                4 votes
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                • Auto update games that are edited

                  Every time I make a change to my games I have to go back out to the share button to update it as well as add in a new description (the old description doesn't even show up. This is very time consuming but Tiny Tap often shuts down so frequently that I loose all my work. I end up doing this for every new page I make. This app could be amazing if it weren't so buggy.

                  1 vote
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                    Hi there,

                    Thanks for reaching out. The requirement to actively update games after making edits is very much by design. Most of our creators’ games are public and available for everyone on the TinyTap Market to play. For this reason, it’s important than any changes are actively – and not passively – saved. It gives users time to perfect their creations before the changes become permanent and public. Think of this like updating a document you have saved and shared on Dropbox. If you make changes to that document, you’ll want to review them and save them before they become permanently updated and public.

                    That being said, it’s unclear why the app keeps shutting down and why your game descriptions aren’t saving each time.
                    – On what device are you working?
                    – What OS is installed?
                    – Which version of TinyTap is installed?

                    Looking forward to getting to the bottom…

                  • I have games with videos. All the gameI have games with videos. All the s with videos- the videos are gone why? Is someone editing my games?

                    I have games with videos. All the games with videos- the videos are gone why? Is someone editing my games?

                    1 vote
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                      Hi Wilma,

                      Thanks for reaching out. Are you the author of the videos you use in your TinyTap games?
                      Since the video is hosted on YouTube, the owner might have changed the privacy setting of the video, not allowing YouTube features such as: embedding, playing on mobile devices or blocking it in specific regions.

                      You can always edit your game and replace the videos, if you’d like (https://vine.co/v/OzrjxtUHt2w).

                      Let us know if this sheds some light on your situation.

                      Regards,
                      The TinyTap Team

                    • Facebook

                      I am having problems to login with my facebook acount. Therefore, I am unable to share my game. What shoud I do? I have tried in multiple platforms (IPad, IPhone, internet explorar and Chrome).

                      4 votes
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                        Sorry to hear you’re experiencing technical difficulties. Did you create this game while logged in via Facebook? Is your game saved already? Have you successfully logged in via Facebook in the past?

                      • 1 vote
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                          Hi there,

                          Thanks for reaching out – we hope you received our reply to your email. but just in case:

                          From checking the server it seems that the upload was successful, however the process of preparing the game for the market failed.

                          We suggest trying one or both of the following:

                          1. Update game – edit your game, add a blank page (no need for interactivity) and hit the share button on the top right corner. You’ll see the upload window with an update option)

                          2. Delete and re-upload – visit your profile, find game, scroll down and hit the delete button.

                          Let us know if this helps!
                          The TinyTap Team

                        • Mobile Technology |Training|Job Support|+91-741-626-7887

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                          1 vote
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                          • font option changes

                            I would like a bigger size dropdown box when choosing font.

                            And an option to make a font favorite or default. So it shows will be my starting font on all new images and/or show up at the top of the otherwise alphabetical list.

                            5 votes
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                              Thanks for these suggestions!

                              What device and OS are you working with?

                              On iOS, changes to the font and color do stick with you for the entire page, so multiple text labels open in the same font. In light of your suggestions, we’re considering having the font remain the same for the duration of the entire game, as well.

                              Cheers,
                              The TinyTap Team

                            • keeps shutting down

                              Hi I cannot access this program from my samsung tablet. I can get in from my phone but not my table. Can you please help me. I use this app a lot for work.

                              3 votes
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                                Hi there,

                                Sorry to hear that you’re experiencing technical difficulties. The app doesn’t open at all? Or it opens and it immediately shuts down?

                                Can you provide us with the following details:
                                – What OS is running on your tablet?
                                – What TinyTap version is installed?

                                Have you tried restarting the app?
                                Have you tried restarting the device?

                                Looking forward to getting to the bottom of this issue ASAP,
                                The TinyTap Team

                              • 3 votes
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                                • 2 votes
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                                  • Fix the game deleting all my games

                                    Twice now all my games have been deleted, maybe related to updating, but this makes this app useless if I can't save my games longterm. I am signed in with a Facebook account and the games should be saved.

                                    2 votes
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                                    • زبالة

                                      أريد حفظ صور بدون نشاط

                                      2 votes
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                                      • I'm having trouble getting my games to work on a browser

                                        I've created a 2 games on my iPad, but getting them to work on a browser (Chrome) has not worked. If I use my Android phone to open the game on the TinyTap App, it works fine. But in a browser, not all of the buttons work.....

                                        Any help would be much appreciated!

                                        2 votes
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                                          Thanks for reaching out – sorry to hear you’re experiencing technical difficulties.

                                          What is your username and what are the names of these two games? Were you able to successfully save these games? Which buttons don’t work on Chrome?

                                          If you prefer to disclose this information privately, please write to support@tinytap.it

                                        • 1 vote
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