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Not sure what this "Idea" is all about… The problem I'm experiencing is the first lesson will not load. I am a new user, all signed up, we get to farm animals but the lesson will not load. Please help! We are using an iPad. Version 9.3.5

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    Sara shared this idea  ·   ·  Admin →
    planned  ·  AdminTinyTap (Admin, TinyTap) responded  · 

    Hi Sara,

    I am sorry to hear that you are experiencing issues. This sounds frustrating. The following information would help our team better understand the problem and try to fix it:

    -Which device are you using and what operating system is installed?
    -Which version of TinyTap are you using?
    -What error message do you see?
    -Please send a screenshot or screen recording.

    We look forward to resolving this quickly.

    Please be in touch with me directly at brooke@tinytap.it

    Sincerely,
    Brooke and the TinyTap Team

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      • AdminTinyTap (Admin, TinyTap) commented  · 

        Hi Sara,

        I am sorry to hear that you are experiencing issues. This sounds frustrating. The following information would help our team better understand the problem and try to fix it:

        -Which device are you using and what operating system is installed?
        -Which version of TinyTap are you using?
        -What error message do you see?
        -Please send a screenshot or screen recording.

        We look forward to resolving this quickly.

        Please be in touch with me directly at brooke@tinytap.it

        Sincerely,
        Brooke and the TinyTap Team

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