I suggest you ...

Don’t steal, make money the professional way

Woke up this morning to $85 subscription bill.. I deleted your app since it was impossible to work with.. you are FRAUD! Give my money back or I’ll do all I can to get it back!

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    Anonymous shared this idea  ·   ·  Admin →
    AdminTinyTap (Admin, TinyTap) responded  · 

    Hi There

    I’m sorry to hear about your experience.
    As with any in-app subscription, the purchase is conducted through iTunes, and therefore customers must update or cancel their payment details through their Apple ID, see how: https://support.apple.com/en-il/HT202039.
    You can always request a refund from Apple (https://reportaproblem.apple.com/).

    please contact our team directly (support@tinytap.it) and we will gladly help you to find a solution.

    We look forward to resolving this quickly.
    Naomi from TinyTap

    3 comments

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      • Valeria commented  · 

        I have the same problem! And totally agree with this post! Return our money to our accounts!!!!

      • AdminTinyTap (Admin, TinyTap) commented  · 

        Hi There

        I'm sorry to hear about your experience.
        As with any in-app subscription, the purchase is conducted through iTunes, and therefore customers must update or cancel their payment details through their Apple ID, see how: https://support.apple.com/en-il/HT202039.
        You can always request a refund from Apple (https://reportaproblem.apple.com/).

        please contact our team directly (support@tinytap.it) and we will gladly help you to find a solution.

        We look forward to resolving this quickly.
        Naomi from TinyTap

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