I suggest you ...

I downloaded the free version and you charged me for 200 shekels!!!! I demand that you will refund me

I downloaded the free version and you charged me for 200 shekels!!!! I demand that you will refund me

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    Anonymous shared this idea  ·   ·  Admin →
    AdminTinyTap (Admin, TinyTap) responded  · 

    Hi There

    Thanks for taking the time to write a review.
    There is indeed a 14-day free trial, and there are two notification screens which explain that unless canceled beforehand, the subscription will automatically start at the end of the free trial.
    As with any in-app subscription, the purchase is conducted through iTunes, and therefore customers must update or cancel their payment details through their Apple ID, see how: https://support.apple.com/en-il/HT202039.
    You can always request a refund from Apple (https://reportaproblem.apple.com/).

    Let us know if you have any difficulties and we’ll be happy to assist in getting a refund.

    Naomi from TinyTap

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      • AdminTinyTap (Admin, TinyTap) commented  · 

        Hi There

        Thanks for taking the time to write a review.
        There is indeed a 14-day free trial, and there are two notification screens which explain that unless canceled beforehand, the subscription will automatically start at the end of the free trial.
        As with any in-app subscription, the purchase is conducted through iTunes, and therefore customers must update or cancel their payment details through their Apple ID, see how: https://support.apple.com/en-il/HT202039.
        You can always request a refund from Apple (https://reportaproblem.apple.com/).

        Let us know if you have any difficulties and we’ll be happy to assist in getting a refund.

        Naomi from TinyTap

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