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I suggest you ...

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  1. Problem with activities

    Hi, have done an activity and my colleagues can't download it because it appears like for Premium but I don't wanna sell my activities. What is happening? Have you changed the terms of use?

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      Hi There,

      Thanks for reaching out. Many of our most popular games were updated to Pro games. Please reach out to our team at support@tinytap.it to request to update your game so it is free.

      Thank you,
      The TinyTap Team

    • Pop up

      How do I remove your pop up that keeps randomly appearing on my phone. Please let me know

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        Hi There.

        Thanks for reaching out. This sounds frustrating. Perhaps you have an app published by TinyTap installed on your phone – see this list: https://play.google.com/store/search?q=tinytap&hl=en

        Please uninstall all TinyTap apps and download the latest versions.

        If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

        Looking forward to resolving this ASAP.

        Sincerely,
        The TinyTap Team

      • Minimize log ins

        Too many request for log in yet still not opening

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          Hi There,

          Thanks for reaching out. This sounds frustrating. We suggest requesting a new password. You can do this by selecting the forgot password link on the login page. If you continue experiencing issues please email support@tinytap.it.

          We look forward to resolving this ASAP.

          Thanks,
          The TinyTap Team

        • Add a 'forgotten password' to join page

          I had app on phone, but forgotten password. Now wanting to use app on iPad. Thank you so much for your help

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          • Delete

            How do I get this app off my phone? It keeps popping up all the time even when I'm on the phone. Very irritating. It does not appear on my app list.

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              Hi There,

              Thanks for reaching out. This sounds frustrating. Perhaps you have an app published by TinyTap installed on your phone – see this list: https://play.google.com/store/search?q=tinytap&hl=en

              Please uninstall all TinyTap apps and download the latest versions.

              If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

              Looking forward to resolving this ASAP.

              Sincerely,
              The TinyTap Team

            • Remove me from your list

              https://www.tinytap.it/site/500/
              Stop this from appearing on my phone!

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              • Remove me from your list

                I'm tired of getting your message

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                  Hi There,

                  Thanks for reaching out. This sounds frustrating. Perhaps you have an app published by TinyTap installed on your phone – see this list: https://play.google.com/store/search?q=tinytap&hl=en

                  Please uninstall all TinyTap apps and download the latest versions.

                  If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

                  Looking forward to resolving this ASAP.

                  Sincerely,
                  The TinyTap Team

                • ¿Como puedo subir mi foto al perfil? ¿Porqué no veo las actividades que creo con la tablet en mi app movil?

                  He intentado encontrar la manera de cambiar mi foto de perfil pero no encuentro la forma.
                  Después de crear una actividad con la tablet he intentado compartirla pero no me ha dejado, me ha dado un error, no se porque.
                  Y no entiendo porqué siendo el mismo usuario en la tableta y en el movil no se ven las mismas cosas, las mismas actividades.

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                    Hi There,

                    Thanks for reaching out and using TinyTap. To update your profile picture, click on your profile in the app and you will be taken to your profile page. You are able to select a new picture by clicking on your current picture.

                    The content you see will only look different on the feed tab of the app in each device, as it shows the games you have downloaded to each advice. You can find the games you have created by clicking on your profile.

                    Thanks,
                    The TinyTap Team

                  • Fix your website

                    My kids love to your games but we can't use them anymore. Your website just likes to pop up over 100 times a day. The latest URL is http://www.tinytap.it/cgi-bin/ipdiags.ha
                    I have already uninstalled all the games from your site and it still does it. I know my kids miss being able to build the helicopter and the Noah's ark game.

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                      Hi There,

                      Thanks for reaching out. We apologize for this frustration. Our team is working on resolving this issue, and hope to have the solution ASAP.

                      Is it possible you have any TinyTap apps downloaded on a second profile on your device, for example a Guest Profile? Please reach out to support@tinytap.it so we can resolve this issue quickly.

                      Thanks,
                      The TinyTap Team

                    • חינוך בכותל המערבי

                      הסברת רעיון הכותל לעם ישראל

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                        1 comment  ·  Admin →

                        Hi There,

                        Thanks for reaching out. This is a great idea for an activity on TinyTap. If you can’t find the content you would like to teach in the TinyTap Market, we encourage you to create and share.

                        Looking forward to see the activities you create.

                        Thanks,
                        The TinyTap Team

                      • 1 vote
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                          Hi There,

                          Thanks for reaching out. Players are being prompted to subscribe to TinyTap Pro before playing your activities because TinyTap automatically categorized the most popular featured games (your included, it seems) as “premium.” Of course, as the game’s creator, you can restore any of your games to be free to the public. Let us know that name of the game/s you wish to restore as “free” and we will manually make the change. You can reach our team at tinytap@tinytap.it

                          Thanks,
                          The TinyTap Team

                        • 0 votes
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                            Hi There,

                            Thanks for reaching out. This sounds frustrating. Perhaps you have an app published by TinyTap installed on your phone – see this list: https://play.google.com/store/search?q=tinytap&hl=en

                            Please uninstall all TinyTap apps and download the latest versions.

                            If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

                            Looking forward to resolving this ASAP.

                            Thanks,
                            The TinyTap Team

                          • allow for typing or speaking when game is played on the computer

                            When playing my game (Der b und d Trick) on the computer, I can't input the answers by typing (page 22) or speaking (page 23). Is there a trick I don't know?

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                              Hi There,

                              Thanks for reaching out. We are thrilled you are using Talk or Type! Typing and speaking is currently only an option on iPhones and iPads. If a game with this feature is played on a computer or android device the activity will be shown as a typing question.

                              Thanks,
                              The TinyTap Team

                            • 1 vote
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                                Hi There,

                                Thanks for reaching out. We would be happy to assist you with your request. Please reach out to support@tinytap.it and let us know which account you would like to close.

                                Thanks,
                                The TinyTap Team

                              • Stop it

                                Stop showing up and popping up on people's phones who don't even know what you are. Fix that! It's extremely frustrating

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                                  Hi there,

                                  Thanks for reaching out. This sounds frustrating. Perhaps you have an app published by TinyTap installed on your phone – see this list: https://play.google.com/store/search?q=tinytap&hl=en

                                  Please uninstall all TinyTap apps and download the latest versions.

                                  If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

                                  Looking forward to resolving this ASAP.

                                  Thanks,
                                  The TinyTap Team

                                • 1 vote
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                                    Hi There,

                                    Thanks for reaching out. Please email our team at tinytap@tinytap.it with the email address of the account you would like to close and we would be happy to assist you.

                                    Thank you,
                                    The TinyTap Team

                                  • 1 vote
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                                      Hi There,

                                      Thanks for reaching out. We apologize for the inconvenience. We are currently experiencing issues with opening and playing games with the TinyTap Android app. This will be fixed today.

                                      In the meantime, you can play activities on desktop and using the iPhone or iPad apps.

                                      Thank you for your patience.
                                      The TinyTap Team

                                    • Europe

                                      Europe and volunteers

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                                        Hi There,

                                        Thanks for reaching out. This is a great suggestion. Are you looking to attend a workshop or to run a workshop yourself? Please get in touch with us at tinytap@tinytap.it so we can organize a webinar or presentation with you.

                                        Thanks,
                                        The TinyTap Team

                                      • مفعول به

                                        مفعول به لغتي رابع

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                                          Hi There,

                                          Thanks for reaching out. The following information will help our team better understand the issue:

                                          What message are you seeing
                                          What device are you using?
                                          What version of TinyTap do you have on your device?

                                          Please send more information to tinytap@tinytap.it.

                                          Thanks,
                                          The TInyTap Team

                                        • Mohammed

                                          Qwertyuiop

                                          3 votes
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                                          • Don't see your idea?

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