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I suggest you ...

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  1. Teachers Pay Teachers

    Wondering if you have explored/are exploring a "partnership/relationship" with Teachers Pay Teachers? As it stands now, my apps are listed there but only via a pdf that contains a link to tinytap. This is HIGHLY confusing and circuitous to Teachers Pay Teachers visitors (as reported in Comments to me) and smacks of deceit and subterfuge (and may even be counter to TpT guidelines). Is there not a way to take advantage of the HUGE potential of TpT in a more direct, forthright, and transparent way? Thank you for your consideration, Dave

    107 votes
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      Hi Dave,

      Thank you for reaching out. This is a great suggestion. We are huge fans of the TpT community and the great content and resources available through TpT. Thank you for letting us know our community is looking for a clear and efficient way to connect their online resources. This is something our team will explore. We appreciate your feedback.

      Thanks,

      The TinyTap Team

    • Horrible

      I am completely dissatisfied.. at first this app tells you it's going to cost 6.99 now you're making me pay $59 I want this canceled as soon as possible and my card removed from your account

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      • 1 vote
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          Hi there,

          Thanks for reaching out and trying TinyTap Pro. You can update and cancel your subscription through your Apple ID at any time – detailed instructions here: https://support.apple.com/en-il/HT202039

          Please note, you can still create and play thousands of activities on the TinyTap Market for free.

          Thanks,
          Karin and the TinyTap Team

        • translation isn't full

          I see the website half hebrew half english

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            Hi There,

            Thanks for reaching out and sharing your feedback. Can you please share where you do not see Hebrew translations? Our team will look into this and make updates.

            Thank you!
            The TinyTap Team

          • 1 vote
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            • 1 vote
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                Hi There,

                Thanks for reaching out. Make sure that your iPad is not muted. If the mute tab on the side of your iPad is flipped on, you will not be able to hear sound on TinyTap.

                Thanks,
                The TinyTap Team

              • 7 votes
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                  Hi Nadia,

                  Thanks for reaching out. Our team is currently working on resolving this issue. Please reach out to tinytap@tinytap.it if you would like to use the beta version of the upcoming release.

                  Thank you for your patience!
                  The TinyTap Team

                • Please cancel my subscription now!

                  I am not interested in subscribing to your app. You made me enter my details to see what was offered - I did that on one occasion & had no interest in using the app after seeing what was on offer. No activity since that day & you still see fit to charge me a subscription fee. That is unethical business. Cancel my subscription right now.

                  1 vote
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                    Thanks for reaching out. What user name did you register with?

                    You can update and cancel your subscription to TinyTap Pro through your Apple ID at any time – detailed instructions here: https://support.apple.com/en-il/HT202039

                    Please note, you can still create and play thousands of activities on the TinyTap Market for free.

                    Cheers,
                    Mara and the TinyTap Team

                  • Archive an old class?

                    I need instructions on how to archive an old class.

                    1 vote
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                      Hi Natalie,

                      Thanks for reaching out. At the moment we do not have a way to archive an old class.

                      We would love to learn more about how you are using TinyTap Insights in your class. Feedback from our community helps us ensure we are building the tools you need.

                      We’ll be reaching out to get your thoughts.

                      Thanks,
                      Karin and the TinyTap Team

                    • Use the same game on TinyTap and Ji Tap without recreating them

                      I have developed games on Ji Tap and would like to use them on TinyTap. Is there a way I can use the games on TinyTap without recreating? And vice versa?

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                        Hi There,

                        Thanks for sharing this feedback. This isn’t a feature we currently have, but we will share your insights with our product team.

                        Thanks,
                        Karin

                      • 1 vote
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                          Hi there,

                          Thanks for writing in. This sounds frustrating. Can you elaborate on the problem:
                          – What do you mean by “open the choice”?
                          – What device are you working on?
                          – What error message appears?

                          Please send a screen shot to support@tinytap.it

                          Looking forward to resolving this issue,
                          Mara and the TinyTap Team

                        • 1 vote
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                            Hi there,

                            Thanks for taking the time to write in. This sounds frustrating.

                            - What specific game were you trying to play? - What device are you playing on? - Did you check your internet connection?

                            We’re eager to troubleshoot your issue and get you playing ASAP. Please reply to the above questions and send a screen shot of the issue to support@tinytap.it and we will handle it from there.

                            Sincerely,
                            Mara and the TinyTap Team

                          • WHERES YOUR ability to handle things? You are a team right ??

                            Time to step up your game!!!! Make it faster and easier to use it's 2017 people!!!!!

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                              Hi There,

                              Thanks for reaching out. We are sorry to hear you are experiencing issues. Can you specify which games or features are slow for you?

                              We look forward to resolving this quickly.

                              Thanks,
                              Karin and the TinyTap Team

                            • Button sensitivity

                              Make the button sensitivity lighter. My little one can easily back in and outta the games too easily making it harder for him to concentrate

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                                Thanks for taking the time to share this feedback.

                                TinyTap’s pedagogical team is currently working on curated learning paths, that will help keep young players focused while moving them through a guided educational journey.

                                Regards,
                                Mara and the TinyTap Team

                              • 1 vote
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                                  Hi there,

                                  This sounds frustrating. Please provide a few more details so that we can pinpoint and fix the problem:
                                  – What device are you using the app on?
                                  – What operating system is installed on the device?
                                  – Which version of TinyTap is installed?
                                  – At what specific point/s does the app crash and freeze? (i.e. immediately upon opening, starting to play a game, trying to create a game, trying to upload a created game, etc)

                                  Looking forward to resolving this ASAP,
                                  Mara and the TinyTap team

                                • You are not installed on my phone

                                  Tiny Tap was installed on my phone, but I uninstalled it and about 2 or 3 weeks after is when I started having problems with an error from Tiny Tap which keeps popping up on my phone. My cell number is 703-915-6534 and I have a Droid Turbo. It has gotten to the point where I can't do anything because it pops up constantly. I need it to stop...go away.

                                  1 vote
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                                    Hi Diane,

                                    Thanks for reaching out. We realize this is extremely frustrating. Is it possible you have any other apps published by TinyTap installed on your phone – see this list: https://play.google.com/store/search?q=tinytap&hl=en

                                    This is a bug that is caused by TinyTap Android apps that our team is working to solve. It should be resolved once the app is deleted. Is it possible you have another user account setup on your phone and one of the apps mentioned is installed there?

                                    Looking forward to resolving this ASAP,
                                    Mara and the TinyTap team

                                  • Sometimes my phone crashes

                                    Hey my phone crashes when I am doing preschool games can you fix it

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                                      Hi there,

                                      This sounds frustrating. Can you provide a few more details?

                                      - What version of TinyTap is installed? - What phone are you using and what operating system is installed? - What specific games are you trying to play? - At what point in the game does the phone crash? Upon starting the game / in the middle of playing? - Describe what happens when it crashes: does the app close? Does the phone turn off?

                                      Looking forward to fixing this ASAP!

                                      Regards,
                                      Mara and the TinyTap team

                                    • You are not installed on my phone

                                      I need your website to stop popping up on my phone.

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                                        Hi Diane,

                                        We have only encountered this issue in the past when a TinyTap app is downloaded (or was previously downloaded) on an Android device.

                                        Can you please confirm your current operating system? Did you recently update your operating system?

                                        Trust us, it’s not our intention to frustrate you. We are a team of tech/app lovers and we would driven mad if we couldn’t use our devices as we wanted.

                                        Looking forward to resolving this soon,
                                        The TinyTap Team

                                      • Allow cancellation on android

                                        Could you please allow android users to cancel plans. I have requested to cancel but the screen always leads me to a apple page, which is irrelevant

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                                          Hi there,

                                          Thanks for trying out TinyTap Pro. Sorry to hear that you didn’t love it.

                                          You can update and cancel your subscription through your Apple ID (https://support.apple.com/en-il/HT202039) or Google Play account (https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en). Which platform did you use to sign up?

                                          Do you mind sharing with us what made you want to cancel your subscription?

                                          Please note, you can still create and play thousands of activities on the TinyTap Market for free.

                                          Regards,
                                          Mara and the TinyTap Team

                                        • What the heck

                                          I just lost the abc game I made for my daughter. I do not think that making the requirement to add a question to save a game is very great. I didn't understand how to do it. The app is kind of hard to use when you want to gear it towards deaf children.

                                          4 votes
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                                            Hi Lance,

                                            Thanks for reaching out. We are sorry for your frustrations. To save a game a creator must add an activity to at least one slide. This can be a question, matching activity, or video.

                                            We truly value your feedback and would love to know what features would be useful for you. Please share with our team at tinytap@tinytap.it.

                                            Thanks!

                                            The TinyTap Team

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