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  1. please how do I get your page to stop pooping up

    this keeps popping up.
    I don't play games let alone create them!

    7 votes
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      Thanks for reaching out. This sounds frustrating. Is the TinyTap app installed on your phone? If not, perhaps you have an app published by TinyTap installed (see this list: https://play.google.com/store/search?q=tinytap&hl=en)?

      Please uninstall all TinyTap apps and download the latest versions.

      If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

      Looking forward to resolving this ASAP.

    • Stop This Popping Up!!

      I'm sick of your pop ups!

      8 votes
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        Thanks for reaching out. This sounds frustrating. Is TinyTap installed on your phone? Or perhaps you have an app published by TinyTap installed? If so, please uninstall it and download the latest version.

        Or maybe a different profile associated with your device has TinyTap (or a different TinyTap app) installed?

        If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups. You can reply here or send it directly to support@tinytap.it

        Looking forward to resolving this ASAP,
        The TinyTap Team

      • Stop having your website pop up all the time

        Your tiny tap Web site pops up all the time, mostly when I do not have the app open. It pops up and says that something is wrong. Can you please change your app so that I don't get this annoying pop up all the time. I really enjoy your app but if this isn't fixed soon I will have to Uninstall the app.

        2 votes
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          Thanks for reaching out. This sounds frustrating. Perhaps you have an app published by TinyTap installed on your phone – see this list: https://play.google.com/store/search?q=tinytap&hl=en

          Please uninstall all TinyTap apps and download the latest versions.

          If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

          Looking forward to resolving this ASAP.

          Sincerely,
          The TinyTap Team

        • 8 votes
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            Hi there,

            Thanks for alerting us to this problem – it sounds frustrating. Have you tried updating your game again?

            If so and that still didn’t work, please write in with the following details:
            – What device are you using?
            – What OS is installed?
            – Is the latest version of TinyTap installed?
            – What is the name of your game?

            A screen shot or even a brief video can be helpful in replicating (and then solving!) the problem. Please send to support@tinytap.it

            Looking forward to resolving this ASAP,
            The TinyTap Team

            Edited to add: Thanks for getting back to us with these details. Please restart your device. Often times this works. If, however, it does not, you can try uninstalling and reinstalling the TinyTap app (note: in doing so, you will lose any unsaved work).

          • 2 votes
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              Thanks for reaching out. This sounds frustrating. Is the TinyTap app installed on your phone? If not, perhaps you have an app published by TinyTap installed (see this list: https://play.google.com/store/search?q=tinytap&hl=en)?

              Please uninstall all TinyTap apps and download the latest versions.

              If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

              Looking forward to resolving this ASAP.

            • Remove your pop ups

              I continue to get popups saying "sorry something went wrong" please make them stop

              1 vote
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                Hi There,

                Thanks for reaching out. We understand this is frustrating, here’s how to resolve the issue: This may be caused because you have an app published by TinyTap installed on your phone – see this list: https://play.google.com/store/search?q=tinytap&hl=en

                Please uninstall all TinyTap apps and download the latest versions.

                If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

                Looking forward to resolving this ASAP.

                Sincerely,
                The TinyTap Team

              • Remove your pop ups

                I don't even know what game I downloaded that created this problem so I can't fix it without swiping my phone completely. I get Tiny Tap app message randomly popping up on my phone many times throughout the day, especially when I'm using another important component such as voicemail. I just want it to stop! The popup is through Internet and says sorry something went wrong. Please make it stop

                1 vote
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                  Thanks for reaching out. This sounds frustrating.

                  Please check if you have any appson this list downloaded on your device:

                  https://play.google.com/store/search?q=tinytap&hl=en

                  Perhaps you have an app published by TinyTap installed on your phone.

                  Please uninstall all TinyTap apps and download the latest versions.

                  If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

                  Looking forward to resolving this ASAP.

                  Sincerely,
                  The TinyTap Team

                • 1 vote
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                    1 comment  ·  Admin →
                  • Allow to create games with the mobile app

                    Allow to create games with the mobile app

                    3 votes
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                      Hi Esther,

                      Thanks for reaching out, we appreciate your feedback. Please note it is possible to create lessons and games using the Android app.

                      While TinyTap did offer this feature on iOS in the past, iPhone users can no longer create games on the mobile app. Based on feedback from users, the mobile experience did not provide the space needed to use TinyTap features to their fullest. At the moment iOS users are encouraged to continue games using the tablet version. Thanks again.

                      Cheers,
                      The TinyTap Team

                    • 1 vote
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                      • Recording

                        Allow student to record responses and play their response back.

                        1 vote
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                          Hi There,

                          Thanks for reaching out. This is a great suggestion, and we can assure you this feature is certainly on our radar.

                          Cheers,
                          The TinyTap Team

                        • Recorded sound as options to answer questions

                          Is it possible to record sounds as options for the question?
                          I want to make a game where my student can hear two possible answers (a correct one and an incorrect one), and choose which one is the correct one for a picture.

                          3 votes
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                            Hi There,

                            Thanks for reaching out. This is a great suggestion and this feature is currently on our radar.

                            Cheers,
                            The TinyTap Team

                          • Salvar o arquivo após o aparelho descarregar ou travar

                            Acho que seria mais eficiente se o trabalho já realizado não se perdesse quando o aparelho descarregar ou trava. Muitas vezes o app trava enquanto estou utilizando e perco todo o trabalho. Além disso poderia melhorar as opções de correção, não consigo corrigir uma palavra depois de confirmar a atividade.

                            1 vote
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                              Hi there,

                              Thanks for reaching out – we greatly value your feedback.

                              We are working on making the app much more robust so that users won’t experience the crashes you describe here. In the meantime, we encourage creators to save their games (either privately or publicly) so that they are backed-up on the TinyTap cloud and never lost should the app crash / device get stolen / or any other scenario.

                              We are also working on making slides (including the text) edit-able after they have been saved. It’s always helpful to know which features and capabilities our users want most, so your suggestions will definitely help guide how we prioritize future development of the app.

                              Cheers,
                              The TinyTap Team

                            • 1 vote
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                                Thanks for reaching out. This is a great suggestion – we’re always eager to hear the ways in which TinyTap can be better and more relevant for the community.

                                Lessons can be created when TinyTap is offline, but naturally the creators won’t have access to the web search images or sticker pack images, plus the lessons won’t be able to be saved or shared until the device is connected to wifi. Note that if you’re interested in collecting students’ scoring data via Insights (www.tinytap.it/pro), the device will need to be connected to internet when the student logs in and then at the end of the lesson, but if there is shaky wifi while playing the lesson, the data will still be stored as soon as the device reconnects to the internet.

                                Lessons can also be played when TinyTap is offline, as long as they have been downloaded to…

                              • 1 vote
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                                  Hi there,

                                  Thanks for reaching out. We’re currently in the process of improving TinyTap’s sign-up so that we can learn more about our users and tailor the selection of educational lessons available to them in the TinyTap Market.

                                  In the meantime, do you mind elaborating on your comment? On what platform did you try to sign up – iPad, Android, web browser?

                                  What specifically didn’t you like about the sign-up process?

                                  Can you refer us to sign-up processes for similar platforms that you DO like?

                                  Looking forward to improving the sign-up soon!
                                  The TinyTap Team

                                • Have certification for trainers or developers of TinyTap.

                                  To make the app more appealing and easier to undertand /use for teachers and trainers there us a need to have a ready.pool of Tiny Tap savvy trainers. Bettervstill if can certify.them !

                                  1 vote
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                                    Thanks for reaching out.

                                    This is a fantastic suggestion! We’re working on launching an official “TinyTap Ambassadors” program, in which savvy users can register as trainers for TinyTap workshops.

                                    In the meantime, feel free to email our team directly to find out if there are any trainers in your area (we have VIP users all over the world)! training@tinytap.it

                                    Cheers,
                                    The TinyTap Team

                                  • 1 vote
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                                      Thanks for reaching out. This sounds frustrating. Is the TinyTap app installed on your phone? If not, perhaps you have an app published by TinyTap installed (see this list: https://play.google.com/store/search?q=tinytap&hl=en)?

                                      Please uninstall all TinyTap apps and download the latest versions.

                                      If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

                                      Looking forward to resolving this ASAP.

                                    • Doesn't work from Chromebook?

                                      Hello!
                                      I love TinyTap! I've been using it a lot, but not from my brandnew Chromebook! I can listen to my voice and videos but I cannot see anything!!!
                                      Is there anything wrong I'm doing?
                                      Thanks a lot for your support

                                      1 vote
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                                        Hi there,

                                        Thanks for reaching out.

                                        How are you trying to use TinyTap on your Chromebook? TinyTap activities can be played cross-platform – including from your Chromebook – but they need to be created on an Android Tablet or iPad.

                                        If you’re trying to play an existing TinyTap activity from your Chromebook, and encountering issues, please reply to the following questions:
                                        – What is the name of the activity?
                                        – How are you trying to access the activity (via link from email, via the TinyTap Market www.tinytap.it/activities, another way)?
                                        – You mentioned that you can hear the audio and see the videos, but other features aren’t working? Can you send a brief video of how the activity is malfunctioning to support@tinytap.it ?

                                        Looking forward to resolving this issue ASAP,
                                        The TinyTap Team

                                      • Leave me alone

                                        Leave me alone

                                        1 vote
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                                          Thanks for reaching out. This sounds frustrating. Is the TinyTap app installed on your phone? If not, perhaps you have an app published by TinyTap installed (see this list: https://play.google.com/store/search?q=tinytap&hl=en)?

                                          Please uninstall all TinyTap apps and download the latest versions.

                                          If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

                                          Looking forward to resolving this ASAP.
                                          The TinyTap Team

                                        • gold membership does not work

                                          I have purchased a gold membership but it doesn't work. Have deleted app and reloaded onto iPad but still no luck. Have tried restoring purchases and it just gets stuck loading.. Can I have help pls?

                                          1 vote
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