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I suggest you ...

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  1. 4 votes
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      Hi there,

      Thanks for alerting us to this problem – it sounds frustrating. Have you tried updating your game again?

      If so and that still didn’t work, please write in with the following details:
      – What device are you using?
      – What OS is installed?
      – Is the latest version of TinyTap installed?
      – What is the name of your game?

      A screen shot or even a brief video can be helpful in replicating (and then solving!) the problem. Please send to support@tinytap.it

      Looking forward to resolving this ASAP,
      The TinyTap Team

      Edited to add: Thanks for getting back to us with these details. Please restart your device. Often times this works. If, however, it does not, you can try uninstalling and reinstalling the TinyTap app (note: in doing so, you will lose any unsaved work).

    • Turn off automatic page turning

      You need to be able to turn of the automatic page flipping while reading. The page turns over to the next page before my son can finish reading the page. Makes it very annoying to have to open up the side bar window, click on the previous page in order to finish reading the page.

      Example,,, The book is called - NO JAM.

      I am not trying to record audio. I just want the pages to stay in place until my son is done reading it and then we can tap the screen to move onto the next page. Problem…

      1 vote
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        1 comment  ·  Admin →
      • Não funciona bem no sistema Android....:(

        Não funciona bem no sistema Android....:(

        12 votes
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          Thank you for reaching out. Sorry to hear that you’re encountering technical difficulties.

          Can you elaborate?
          – What specifically is not working well?
          – What device are you working on?
          – Are you using the more recent version of TinyTap?

          Feel free to respond here or to email support@tinytap.it

        • explain how to get to the premium content - my assigned pro account is not accessing the premium games

          Whenever I try to get a game that leads to a "Pro Account" screen, such as ones by "apart from skool", it stops there and I cannot load the game - even though I have a pro account and it is assigned to my account. I am in the iPad app under my account when I try.

          1 vote
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            Hi there,

            This sounds frustrating. Can you give us a few details to help us understand the root of the problem and fix it?

            - How are you logging in? With an email address? Facebook login? Google+ login? - What device are you using? Which iPad?

            Feel free to respond here or to write directly to support@tinytap.it

            Looking forward to resolving this ASAP,
            The TinyTap Team

          • 1 vote
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              Hi Judy,

              We love the way you think! And, in fact, we’re working on this very feature! Stay tuned!

              In the meantime, do you mind sharing they type of lesson/s in which this will come in handy for you? We’re always keen to get insights from our users!

              Cheers,
              The TinyTap Team

            • How i add New fonts

              How i add New fonts, like escolar or memima in my own games? Thanks

              1 vote
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                Hi there,

                Thanks for reaching out. We are always looking for new fonts and features to add.

                Do you use the iOS or Android version of the app?

                Also, do you mind explaining why these two fonts in particular are helpful for children learning to read?

                Thanks,
                The TinyTap Team

              • Education wifi

                We are not liking the new version and neither is our internet. We are a school and can longer use your app due to proxy pop ups. We don't have a problem with any other app apart from yours. We can longer use it because of this.
                The new log on system is also a problem. I preferred the old system where you could just download. It would take ages to log each iPad into an account. This is not set up for education sites any more.

                1 vote
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                  Hi there,

                  Thanks for reaching out. It’s always important for us to hear feedback from teachers who are using TinyTap in their classrooms.

                  Can you elaborate on what you mean by proxy pop ups? Perhaps even send a screen shot to support@tinytap.it?

                  Is it possible that your students are repeatedly being prompted to log in becuase the activity they are trying to access is part of TinyTap Pro (www.tinytap.it/subscription), and therefore available exclusively to TinyTap Pro subscribers?

                  We are working on an easier way to log in an entire class full of students – bear with us! Note that once your students are each logged into their own account (https://www.youtube.com/watch?v=IThR4mCm0Rk&list=PL4kNQUtOflk94z3elHCCtTOhyTGsVUdPv), you, as their teacher, will then have the option to view their scoring data to see how they performed on each assignment and how they improve over time.

                  Cheers,
                  The TinyTap Team

                • 9 votes
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                  • Too much ads, very annoying

                    Do not put to much apss

                    2 votes
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                    • Not working properly when accessed through browsers

                      The web version does not appear to be working correctly. I know I am clicking the correct answer but it registers wrong.
                      I've noticed this happens in many different browsers.

                      9 votes
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                        Hi there,

                        Thanks for reaching out.

                        We are trying to keep the web and the tablets identical. If you encounter a difference please send us the name of the game and short description of the differences to Support@tinytap.it.

                        Sincerely,
                        The TinyTap Team

                      • Game is broken

                        I am using galaxy s6. Whenever I try to make a game - although I do everything right like in demos - it says "this game is broken" I tried it over and over but ı it keeps saying the game is broken.

                        1 vote
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                          Hi there,

                          Thanks for alerting us to this error – it sounds frustrating. What is the name of the game/s you created?

                          Please try saving your game/s again. There may have been a temporary glitch in the server at the time you originally tried to save your game/s. If so, re-saving your game/s should fix this problem and let you access your game/s from all devices.

                          Feel free to respond here or to write directly to support@tinytap.it

                        • eddie

                          Still unable to send package for updating a Tinytap that we've already made. Error Code "Eddie" is the answer.

                          2 votes
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                            Hi,

                            Thanks for reaching out.

                            Please go to the App Store and download the latest version of TinyTap, then restart your device and try to upload the game again.

                            If that doesn’t help, please send us more details (iOs, device etc…) to Tinytap@tinytap.it

                            Sincerely,
                            The TinyTap Team

                          • Allow for sound import via iTunes file sharing

                            This would allow for far greater precision and speed when creating, as well as more scope for creativity. The suggestion to 'hold to microphone to the speaker' will result in loss of audio fidelity and take considerably longer.

                            1 vote
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                              Hi Jack,

                              Thanks for reaching out. We’d love to hear about the projects you’re working on with TinyTap – they sound like quite the professional operation! Perhaps you’d quality to be one of our beta testers for importing audio clips via Dropbox.

                              Please write to mara@tinytap.it to start that conversation.

                            • Create a user media bank with all layers and audio clips used in project

                              ...that can be accessed from any creation screen. This would streamline the creation process and make it easier to return to previous elements for revision etc.

                              1 vote
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                                Thanks for this fabulous suggestion!

                                In the meantime, once you tap to add an interactive layer to a TinyTap page, that page is automatically saved to your device’s camera roll. This allows you to import that image, double-tap to make it full-screen (https://vine.co/v/MEHXmg6UpxA), and use that identical page again. Granted it doesn’t let you play around with layers and specific images, but it’s great for using the same design for separate activities (e.g. soundboard and ask a question).

                                Happy creating,
                                The TinyTap Team

                              • 1 vote
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                                • No aparecen juegos ya creados

                                  ¿Porqué me desaparecen juegos? Algunos han cambiado de público a privado.
                                  Muchas gracias

                                  1 vote
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                                    1 comment  ·  Admin →

                                    Hola,
                                    Gracias por ponerte en contacto!

                                    Es libre para crear, compartir y jugar en TinyTap. Sin embargo, nuestros usuarios tienen la opción de vender sus aplicaciones en el mercado TinyTap y ganar cuota de ingresos cada vez que un suscriptor Pro TinyTap juega su aplicación. Esta es nuestra manera de permitir a los usuarios para ganar dinero de su contenido y juegos.

                                    Una vez que el usuario compre una suscripción obtiene acceso ilimitado a todo el contenido TinyTap y el almacenamiento privado. Si quieres oferta espacial por favor envíe un correo electrónico a: TinyTap@tinytap.it

                                    Traducida por Google Translate

                                    Hi,
                                    Thanks for reaching out!

                                    It’s free to create, share, and play on TinyTap. However, our users have the option to sell their apps on the TinyTap Market and earn revenue share each time a TinyTap Pro subscriber plays their app. This is our way to allow our users to earn money…

                                  • make the link for app creation easier to find.

                                    I have been searching the site to find how to create an app and cannot find a way to get in. I have created a basic account, which is supposed to allow me to create my own games. How do I do that?

                                    3 votes
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                                      Hi,
                                      At the moment, creating TinyTap lessons is only possible on iPads or Android devices. All lessons are then available to play and learn cross-platform (including web browsers). So, you can create new games by downloading TinyTap on your iPad or Android device and tap on the create button at the bottom of your screen.

                                      Sincerely,
                                      The TinyTap Team

                                    • 1 vote
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                                      • The sound dissapears all the time...

                                        The sound dissapears all the time. Even egen we reinstall the App.

                                        1 vote
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                                          Thanks for reaching out. This sounds frustrating.

                                          Have you checked the 2 mute switches? Both the physical one and the one in control center (when you slide from the bottom of the screen)?

                                          Let us know if this helps,
                                          The TinyTap Team

                                        • No idea

                                          No idea

                                          1 vote
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