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  1. Sound

    I have got no sound with Tiny Tap. Very frustrating, we created a game with the pupils and they can't play. I checked the 2 mute switches.
    Thank you for helping!

    12 votes
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    • How do you cancel your subscription?

      It doesn't have an account details option anywhere in the app and I got it to design a game but there are no instructions whatsoever on how to do so...

      3 votes
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      • Check your spelling

        Use your own app so as to improve your English. It’s spelled relationship not relashionship and you say spend time with your kids instead of spent time with your kids. I stopped reading after the first 2 tips...

        1 vote
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          1 comment  ·  Admin →

          Hi Suzanne,

          Thanks for the suggestion, TinyTap is indeed a powerful tool to learn a language with visuals and Voice.

          We also saw the mistakes you mentioned, the activity was removed.
          May I ask if you’re a Parent or a Teacher?

        • 3 votes
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            1 comment  ·  Admin →

            Hi there,

            Thanks for reaching out – this sounds frustrating. The following details will help us fix the problem ASAP:
            – What’s the name of the game you’re trying to save and download?
            – What device are you working on?
            – What OS is installed?
            – What version of TinyTap is installed?
            – Have you checked your wifi connection and/or tried to switch networks?

            Respond in the comments or send to support@tinytap.it directly.

            Cheers,
            Mara and the TinyTap Team

          • Multiples right options

            I would like that you could include in tinytap the option of several right answers for a question

            1 vote
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            • Ğiriş yapamıyorum

              Ne Facebook üzerinden nede üye olup giriş yapamıyorum hata veriyo

              1 vote
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              • Please cancel

                I tried your method of going to subscriptions however I do not have a subscription as I am only signed up for the trial right now. It does not show up in subscriptions on my Apple ID. How do I cancel as I don’t want to subscribe in the first place now that I have tried the app for a couple days

                1 vote
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                • 1 vote
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                  • Switch Access

                    Before the most recent update (2 weeks ago), I was able to use a single switch to advance to the next screen for the “ask a question” pages. Now it’s not working...which is super frustrating. Please fix this.

                    7 votes
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                    • Upload

                      Hello, I haven't been able to upload any new game i've created recently. Could you please help me ?

                      1 vote
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                        Hi there,

                        Thanks for reaching out – this sounds frustrating. Can you share what device you’re using, what OS is installed, which version of TinyTap is downloaded, and what error message you receive?

                        You can reply in a comment here, or write directly to support@tinytap.it

                        Regards,
                        Mara and the TinyTap Team

                      • 1 vote
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                        • Quiero cancelar la suscripción y no doy permiso de que me hagan cargos a mi tarjeta

                          No me gusta la app así que deseo que me ayuden a cancelar la suscripcion y no doy permiso de realizar cargos a mi tarjeta.
                          Gracias!!!!

                          3 votes
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                          • you have charged me $95 for this app despite several emails from me requesting assistance to unsubscribe. I see I am not alone.

                            I will be contacting iTUnes to make an official complaint as I see there are plenty of other clients with similar complaints. It should not be this difficult to unsubscribe. Absolute rip off. I find it almost laughable that your account manager, Ania Berman, contacted me within seconds of my subscribing for the free trial but after several emails to Ania advising of my difficulty unsubscribing more than 10 days ago -I am still waiting for a reply. I will ensure I leave regular reviews cautioning other parents before they consider signing up. The content was no way near worth…

                            1 vote
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                            • 1 vote
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                              • Hello.i’ve recently Tried to share an activity I made in tiny tap with a friend via mail and she got it as a premium activity and can’t play

                                Via mail and she can’t play it cause it’premium. What to do?
                                How can I share an activity without uploading it to the store?

                                1 vote
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                                • Here's my idea. No more malware

                                  One of your apps installed some type of malware that causes your website to pop up in a new tab on my phone browser over and over and over. It is extremely annoying and I would like instruction on how to remove it. Please do not ask me dumb questions about what url it is or what app is to blame. I know that this was deliberate and you or someone else in your company knows about it.

                                  5 votes
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                                    1 comment  ·  Admin →

                                    Hi, we know the world can be a scary place, but there’s no need to start off with this tone.

                                    We have heard about this issue, but are unable to recreate, so your cooperation is valuable. Our main app is TinyTap but we also have a few Stand Alone apps on Android.

                                    Can you share with us which of our apps do you have installed?
                                    And what exactly is happening, if you can take a quick video with your phone and share it at support@tinytap.it, we’ll be able to help you faster.

                                    Thanks.

                                  • 2 votes
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                                    • الابتدائي

                                      اسئله عن الجمع

                                      4 votes
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                                      • edit tinytaps after publishing

                                        Can i edit a tinytap after publishing? my students have a lot of mistake and i need to correct them, but i can`t take their ipads to my house and i need to publish their tinytap to correct their work

                                        1 vote
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                                        • 1 vote
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