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I suggest you ...

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  1. 8 votes
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    • Cant add images

      Cant add imagesWhy cant i add images? I have an ipad updated ios 10.1 system and it will not let me put Any images in says too many layers.

      4 votes
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        Hi again,

        Sorry to hear that you’re experiencing technical difficulties. Can you send us a few more details?

        - What device are you working on? - What OS is installed? - Have you updated to the most recent version of TinyTap?

        - Does it happean with all photos? only photos took by this device?

        Please send it to: support@tinytap.it

        Sincerely,
        The TinyTap Team


        Hi There,

        We support adding up to 10 layers to each slide.
        But if you want you can just “Stick” photos to the background and add more photos

        After arranging a given image on your slide, double tap on it and choose “Stick” to make it a part of the background instead of one of your 10 layers. This will allow you to add more images and you won’t need to take a screen shot after adding 10 images.

        Important notes:
        1. After sticking an image, you…

      • Trying to enroll the Black Friday special - pro version

        Keep getting an error message and message 'Something went wrong' message. Wonder if you can honor the promotion of $9.99 when the site is working. Please let me know. Thanks

        1 vote
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          Hi There,

          Thanks for reaching out, we are thrilled you are looking at TinyTap Pro.

          We will certainly honor the promotional price for you. We suggest logging into TinyTap and clicking on Go Pro.

          When you get to the check out enter Teachers10 as the coupon code.

          Thanks!
          The TinyTap team

        • Android mobile: can't save slide with inserted image

          Hello,

          I am on Android mobile. I have difficulties inserting images in a slide. When I can insert the image, I cannot move forward to add an activity to the slide or save the slide. When I try to do this I go back to the slide overview menu and lose the slide I was working on.

          5 votes
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            1 comment  ·  Admin →

            Hi There,

            Thanks for reaching out and making us aware of this issue. We will be releasing a new version of TinyTap for Android shortly and are working on resolving these issues. The following information will help us fix this for the coming version:

            What mobile device are you using?
            Which Android operating system is installed on the device? ’
            Which version of TinyTap do you have installed on your device?

            Thank you for your patience. This will help us improve the Android platform.

            Cheers,
            The TinyTap Team

          • Help can't log in

            I can't log in even i've put the right information.

            5 votes
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              Hi There,

              Thanks for reaching out. The issue we were experiencing with logins on the website has been resolved. You may now sign in on web and mobile. Thank you for your patience!

              Our sincere apologies for the inconvenience.

              The TinyTap Team

            • 1 vote
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              • Having a problem with the app

                Hey,
                First of all I want to say thank you for the usefull app.
                Im working at a school (with autistic children) and using the app with them is amazying.
                Recently the same problem keeps hapening on a lot of devices (student's privets devices). The app keeps crashing whenever we open it. It started recently, and most of the times we cant use it at all.
                The same things happened on ipad 4, 5 or ipad air and on the latest version of ios. It happened after we update the app.
                Again thank you very much,
                We are looking forward…

                1 vote
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                  Hi There,

                  Thank you for reaching out. It’s wonderful to hear how you are using TinyTap with your students. This issue sounds frustrating. Is this issue happening when you are launching an app or trying to play a specific lesson? It would help our product team better understand the issue if you could send a video of what you see and messages that appear when the issue occurs to tinytap@tinytap.it.

                  We look forward to resolving this quickly.

                  Thanks,
                  The TinyTap Team

                • 3 votes
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                  • 1 vote
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                      Hi There,

                      Thanks for reaching out. This is a great point! We are currently working on adapting our site for our global market. Adapting the currency is something we are actively looking into.

                      The global community is enriches the TinyTap community, and ensuring members who create in over 30 languages have the information they need is important to us. Thank you for your suggestion.

                      Thanks,
                      The TinyTap Team

                    • singular and Plural

                      how to form plural nouns

                      1 vote
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                      • please how do I get your page to stop pooping up

                        this keeps popping up.
                        I don't play games let alone create them!

                        7 votes
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                          Thanks for reaching out. This sounds frustrating. Is the TinyTap app installed on your phone? If not, perhaps you have an app published by TinyTap installed (see this list: https://play.google.com/store/search?q=tinytap&hl=en)?

                          Please uninstall all TinyTap apps and download the latest versions.

                          If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

                          Looking forward to resolving this ASAP.

                        • 1 vote
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                          • Game working well not longer working

                            I created a game which working really well and now I I'm no longer able to use it. Every slides are blank ! What's the problem ? The game is named : eccb
                            Is there somebody experienced the same issue ?

                            1 vote
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                              Hi Marie-Claude,

                              Thanks for reaching out. We can see that the activity works well, with sounds and all pages, on mobile and that it is not currently working on desktop. Our product team is working on fixing this.

                              Looking forward to resolving this quickly.

                              Thanks,
                              The TinyTap Team

                            • Coisa legal

                              Hhzhha

                              1 vote
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                              • 1 vote
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                                  Hi Fred,

                                  Thanks for reaching out. Please make sure the mute button on the left side of your device is not pushed on. If the tab is pushed on the sound will not work, even if you have updated the sound in your settings.

                                  If this doesn’t help please reach out to us at support@tinytap.it

                                  Thanks,
                                  The TinyTap Team

                                • 4 votes
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                                    Hi There,

                                    Thanks for reaching out. Is it possible there is an extra space after your username or email when you attempt to sign in? Please try to login again and let us know if this does not help.

                                    Cheers,
                                    The TinyTap Team

                                  • Help please!

                                    Hi there! Is there a way set the font size and color as I create a new game, instead of selecting size, font and color on each page?

                                    1 vote
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                                      Hi there,

                                      Thanks for reaching out. Font size and color can only be updating in the text box.

                                      Thank you for reaching out with this suggestion. Feedback from our community helps us improve the experience for creators and players.

                                      Thanks,
                                      The TinyTap Team

                                    • Links to HoW to VIDEOS

                                      I would like to have ready access to training/tutorial videos on how to set up groups, share games with members, track results etc

                                      2 votes
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                                      • 3 votes
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                                          Hi There,

                                          Thanks for reaching out. This sounds frustrating. It would be helpful if you could let us know more about the issue.

                                          What device and version are you using?

                                          When you are creating an activity in the Activity Creator you should be able to download images by pressing on the magnifying glass. Are you able to download images from the “all”, “transparent” and “animated” tabs here?

                                          We look forward to getting this resolved.

                                          Cheers,
                                          The TinyTap Team

                                        • 1 vote
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                                            1 comment  ·  Admin →

                                            Thanks for reaching out. It sounds like you may be having an issue with an error message popping up on your browser?

                                            Have you checked if you have any of the apps on this list installed on your phone? https://play.google.com/store/search?q=tinytap&hl=en

                                            Please uninstall all TinyTap apps and download the latest versions.

                                            If this doesn’t seem to be the case, please send us the exact URL that appears in the pop-ups.

                                            Looking forward to resolving this ASAP.

                                            Sincerely,
                                            The TinyTap Team

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