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  1. App Doesn't Work!!!!!

    We just paid $1 for your Making Pizza app and it doesn't work! It gets as far as the app's home screen, then it freezes and quits. Tried restarting iPod touch (with up to date software) many times but it still doesn't work. How do I get a refund?

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    • 6 votes
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        Hi Anita,

        Thanks for the feedback and for your wonderful games (Tellen, Verstoppertje and Vrolijk Pasen)!

        We do currently have a search tool. To search for any game simply open the TinyTap Market. You’ll find the search tool at the top right corner.

        We will be adding a filter tool in the near future. This will make it easier to find books in a certain language or on a particular topic.

        Best,
        The TinyTap Team

      • 1 vote
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          Hi Angela,

          Thanks for drawing our attention to this.
          We’re working on it and it should be fixed soon.

          For now all TinyTap games are free.

          Feel free to get in touch if there’s anything else we can help you with.

          Thanks,
          The TinyTap Team

        • It would be great if there was the option to highlight more than one area for each answer. I would even be happy to pay for this option!

          It would be great if there was the option to highlight more than one area for each answer. I would even be willing to pay for this option as it would increase the ways I could use the app!

          4 votes
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            Hi Sue,

            Thanks for this great feedback!
            We’re constantly adding new features and this is something we’ll definitively consider for future versions.

            Best,
            The TinyTap Team

          • to increase the popularity of your app and even to raise the app in the top-20 list of the USA App Store.

            Hello,

            You have worked hard to create such incredible app!
            And now you can not waste time, you need to be engaged in its promotion.

            And our company Promoarrow can help you to increase the popularity of your app and even to raise the app in the top-20 list of the USA App Store.

            Specifically for your app I would suggest to choose a service requests for review on 893 websites 17 languages + 10 comments on the US App Store.

            To get more information, please visit our website http://promoarrow.com/ or contact us via the e-mail conract@promoarrow.com .

            Regards, Maria.

            1 vote
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            • 1 vote
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              • 1 vote
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                • make this available on the Android Platform

                  Whilst I have an ipad my phone is android and I would absolutely love to have this app available for my children all the time!

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                    Hi Trudy,

                    Thanks for the feedback.

                    The good news is that TinyTap will be available on Android in the coming weeks.
                    We’re really excited about this update which will let you download and play all the TinyTap games available on the market.

                    We’ll let you know once this version has been released.

                    Thanks,
                    The TinyTap Team

                  • Choose reinforcing activities

                    Right now, my students can access some pretty cool stars and clouds, even when they get a wrong answer. I'd like to choose when the students can access the stars.

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                      Hi Jennifer,

                      Thanks for the feedback.

                      This is something we have considered and we plan on adding features which allow for a more personalized learning experience.

                      Best,
                      The TinyTap Team

                    • Create a "lock" option

                      I am afraid my kids will accidentally delete games. Rather than having to search all games from the Market to retrieve them I'd like the Edit portion of the app to contain a lock feature that could be turned on/off. Maybe only after entering a password would someone be able to access the edit features.

                      1 vote
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                        Hi Rita,

                        Thanks for getting in touch.

                        This is definitely something we’ll consider implementing in future versions.

                        In the meantime, you can try activating the guided access feature (newly added as part of the iOS update). This can be activated under the Settings App, clicking Accessibility and then activating Guided Access.

                        This will let you restrict your students’ access preventing them from accessing certain parts of the app.

                        Hope that helps!

                        Best,
                        The TinyTap Team

                      • TinyTap should monitor this area for now (2013)

                        People post things, and they have no feedback. Until their is a bigger customer base it might be good for you guys to fill that gap. Just a thought.

                        1 vote
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                          Hi Jennifer,

                          Thanks for the feedback and for pointing this out to us! :)
                          We are working on it.

                          Thanks,
                          The TinyTap Team

                        • Crate a full version

                          School and places that use volume license can use the in-app purchases. Some developer have offered a Plus version that has all or most of the add-in parts. We would like to use it in our College to create with our pre-service teachers where they could then use the app in their schools.

                          Thanks,
                          Nathan
                          http://teachwithyouripad.wikispaces.com

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                            Hi Nathan,

                            Thanks for getting in touch.

                            We’re happy to hear you’re enjoying TinyTap and would like to incorporate it in your lessons.

                            We’re not too sure what you mean when you say you’d like a full version. Please could you clarify this.

                            Best,
                            The TinyTap Team

                          • 3 votes
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                              Hi,

                              Thanks for your feedback.

                              We’re sorry to hear that happened.
                              The good news is that with our new version you can back up all your games by simply uploading them to the community.
                              In other words, all you have to do is login and then click the share button.

                              You games will then be available from any device and will even be retrievable if you should happen to delete the app.

                              Please note that with all apps, whenever you delete it all the app’s data will also be deleted.

                              Let us know if you have any questions.

                              Best,
                              The TinyTap Team

                            • Any ideas of what to do if app freezes or chashes when downloading games?

                              Any ideas of what to do if app freezes or chashes when downloading games?

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                                We released a new version that fixes this issue and add new features as well.

                                For now please do the following:

                                1.Open the settings app
                                2.turn airplane mode to ON
                                3.Restart TinyTap
                                4.Tap on the edit button on the top right corner of the home screen (Pencil)
                                5.Delete the game you downloaded.
                                6.You can set Airplane mode to off

                              • Hi, great app!

                                Hi, love the app but unfortunately one of my games disappeared when I went back to it the next day. Would love ability to share via e-mail. Also to add own background and pics on top of this. Also adding text to games and better resizing of pics. Can't complain really- it's free and a great idea!

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                                  Hi :)

                                  Thanks for this feedback.

                                  We’ve sent you an email as we’d really love to get to the bottom of these issues.

                                  Looking forward to hearing from you.

                                  Best,
                                  The TinyTap Team

                                • Repair sound ios6 iPad mini

                                  There is no sound out of the iPad mini on ios6 with the last version of your app

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                                    Hi Yoann,

                                    Thanks for getting in touch! We’re sorry to hear you’re experiencing problems with the app.

                                    This problem could happen because another app has taken control of the device’s audio. For example, podcast/video apps (such as online courses) could cause this problem.
                                    It could also happen because the device has been put on mute.

                                    1. Please check the mute switch + device volume
                                    This can be done by checking both physical switch + volume rocker located on the side of the device as well as by double tapping the home button and “sliding” the open apps to the right, and checking the volume there.

                                    On the settings app, check these settings :
                                    a. General > " Use Side Switch To: " > (lock rotation / Mute), is indeed set to “mute” , and the physical switch is up (does not reveal a red dot).
                                    b. Sounds > Volume is…

                                  • Answer Tracing

                                    Let me trace around multiple areas for the correct answer, for example if I want some one to tap all of the apples on a tree, or if there are more than one of the desired thing on the page, for example if I want some one to touch something that is red and there are 5 red things on the page.

                                    18 votes
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                                      Hi John,

                                      This is something we’re working on and hope to add in future updates.

                                      Thanks for the great suggestion.

                                      Best,
                                      The TinyTap Team

                                    • 1 vote
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                                        Hi Liza,

                                        Thanks for this feedback. We’re always looking for ways to improve and love to hear what our users think.

                                        We’ll definitely consider your suggestion and do plan to add videos to our offering.

                                        Thanks again.

                                      • Additional Options

                                        I use this with kids that are easily overwhelmed by the repeated verbal prompts. I would like to be able to slow the rate at which the app repeats my verbal prompts.

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                                        • Older audience?

                                          This website reviewed your app for educational uses and had some great advice.
                                          http://langwitches.org/blog/?s=%22creative+language+class%22
                                          We also mentioned it on our blog creativelanguageclass.wordpress.com
                                          is there a way to have the questions come up in a random order?
                                          Thanks!

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