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  1. Facebook

    I am having problems to login with my facebook acount. Therefore, I am unable to share my game. What shoud I do? I have tried in multiple platforms (IPad, IPhone, internet explorar and Chrome).

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      Sorry to hear you’re experiencing technical difficulties. Did you create this game while logged in via Facebook? Is your game saved already? Have you successfully logged in via Facebook in the past?

    • 4 votes
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        1 comment  ·  Admin →
      • Fix the game deleting all my games

        Twice now all my games have been deleted, maybe related to updating, but this makes this app useless if I can't save my games longterm. I am signed in with a Facebook account and the games should be saved.

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        • Searching for images online when creating an app

          Even with the child lock, it is too easy for students to hold down the circle to access pictures from the internet while creating apps. For example, I typed in Girls and I held down the circle and some inappropriate photos of girls came up. I was really looking forward to using this app. However, I feel that as an educator you can get in trouble for what students are able to view. This is something that needs to be improved immediately.

          Instead of being able to search online a better feature replacement would be clipart or something safe for…

          6 votes
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            Thanks for reaching out.

            We are looking into the web search issue.
            Our web engine is Bing – that works with a strict parental gate.

            Note that in the meantime it would dramatically improve the safety of the search to write the word “cartoon” or “drawing” next to the name of the object (e.g. instead of “girls", search for “girls cartoon,” etc.)

            You can always refer to TinyTap’s variety of sticker packs – to which we are constantly adding.

            If there are any specific subjects you are covering in class that you can’t find stickers for, let us know and we will try to add them in the future!

          • I'm having trouble getting my games to work on a browser

            I've created a 2 games on my iPad, but getting them to work on a browser (Chrome) has not worked. If I use my Android phone to open the game on the TinyTap App, it works fine. But in a browser, not all of the buttons work.....

            Any help would be much appreciated!

            1 vote
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              Thanks for reaching out – sorry to hear you’re experiencing technical difficulties.

              What is your username and what are the names of these two games? Were you able to successfully save these games? Which buttons don’t work on Chrome?

              If you prefer to disclose this information privately, please write to support@tinytap.it

            • Ahora de pago?

              Acabo de ver que los paquetes que antes eran gratuítos ahora son de pago. Es una pena. Era una app que recomendaba a todos mis compañeros y conocidos precisamente por su "bandera": ser una app abierta y accesible a todos, con posibilidad de compartir y crear sin gastar ni un céntimo. Pero esta actualización no me gusta. La seguiré utilizando porque es muy útil en el aula, pero no la puedo recomendar como hasta ahora :(

              8 votes
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                Thank you for your candid feedback.

                We are so glad that TinyTap is proving useful in your classroom and that you have been eager to share this tool with your friends and colleagues.

                Creating, sharing, and playing games on TinyTap are still 100% free. You can make personalized lessons, share them with students, and access a market full of thousands of games by educators and experts from around the world – all without spending a penny. It’s important to us to give teachers affordable ways to engage their students.

                If you wish to avoid using the paid sticker packs, you can always search the web for images or save images to your device and import them directly into your game.

                Happy creating,
                The TinyTap Team

                PS – Stay tuned for a new feature that will help TinyTap make an even bigger impact on your classroom – we’re about to launch…

              • Save and upload copy from existing game as my own next to the original.

                When I download An existing game, alter it. Then I want to be able to upload and save my own game as a new game. And I want to have the original too.

                3 votes
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                • 1 vote
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                  • I want to delete my account as I signed up with the wrong gmail address

                    I'd like to delete the account associated with the e-mail address below.

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                    • 8 votes
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                        Hi Drew,

                        Thanks for reaching out. We are in the process of compiling an FAQ … in the meantime, though …

                        - Browse the tens of video tutorials created by TinyTap users from around the world (https://www.youtube.com/watch?v=QBZeFJrZmCc&list=PL4kNQUtOflk-qvjAThJW9SiiwMlkkRfm_&index=4) - Play this tutorial game created by one of TinyTap’s Trusted Teachers (http://www.tinytap.it/games/geqp/play/) - Take a look at these simple tips for enhancing your creations (http://blog.tinytap.it/2014/08/tutorials-enhance-your-app/).

                        Hope this helps!
                        The TinyTap Team

                      • 1 vote
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                        • keeps shutting down

                          Hi I cannot access this program from my samsung tablet. I can get in from my phone but not my table. Can you please help me. I use this app a lot for work.

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                          • 1 vote
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                            • Can't change profile picture or logout of account.

                              When I try to change my profile picture nothing happens - it reverts back to the original picture. And there is not a logout option in the iPad app. I want to be able to logout so a student can share the iPad with me. Frustrating!

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                                Thanks for reaching out – sorry you’re experiencing frustrations.

                                Regarding the updated profile picture – this can sometimes take a while to update. If you check back in a few hours (yes, in the very worst case scenario it can sometimes take that long to register changes of this sort), let us know. Heads up: at that point we’ll need the following details: what OS and what version of TinyTap are installed?

                                Regarding logging out on the iPad, tap your profile, scroll to the bottom, and tap the red “logout” button. Does that work?

                                Cheers,
                                The TinyTap Team

                              • I recently updated TinyTap to the newest version, and now all my games have changed the color?

                                After the Update of TinyTap yesterday, suddenly all my games have changed the color, that I have chosen for the cover.
                                It looks beautyful, since TinyTap now seems to choose the best color for the games, and the variety of colors are now huge. BUT most of my games are categorised through the Colors that I have chosen for them, so I now have a problem with categorising...
                                It seems that I can change the color back if I edit hehe games, BUT I have like 150 games on each of my iPads, and I have 4 Ipads, that I…

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                                • 1 vote
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                                  • Check the button for the add activities button

                                    It does not have an activity add button

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                                    • Please!!!

                                      Please fix the darn app I can't get other people's apps or share my apps or update the Simpsons trivia game or get videos from YouTube

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                                      • Why!!!

                                        You guys still won't let me update the Simpsons trivia game after the update.And it still said error code Jeff and at the bottom it said check your internet connection and my internet connection was connected.

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                                        • Versió Android versus versió iOs

                                          Les versions per a Android i per a iOs són massa diferents...

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                                            1 comment  ·  Admin →

                                            Thanks for reaching out.

                                            The Android and iOS versions of TinyTap are indeed different. We are constantly improving the Android app; as is the case for most apps, iOS development tends to pave the way and then Android development follows suit. It’s important for us to hear that the Android community is excited about and waiting for it to catch up.

                                            Which features would you most like to see on Android?

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